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Preston's Web Hosting Terms And Conditions.

Unless otherwise agreed in writing or email, all orders are accepted subject to the following terms and conditions. Any special conditions printed on the client's order will not be accepted if they are at variance with our own.

Domain Names

The title of the domain names ordered remain the property of Preston's Web Hosting until payment in full has been received. Title will then pass to the client upon cleared funds.

Once ordered, domain names cannot be altered and no refunds are available. Be very careful in the spelling of domain name requests as no responsibility can be undertaken for client's errors.

Prices

All prices displayed on our website are subject to alteration at any time without notice, unless confirmed for an agreed period between the client and Preston's Web Hosting.

All Prices are subject to VAT charged at 17.5%. VAT registration number - 856 9619 66.

Specific quotes are available in writing and email with guaranteed pricing valid for a maximum of thirty days from the date the estimate is submitted.

Payment

Full payment must be received from the client to Preston's Web Hosting before work starts.

The client can request to pay in two instalments for orders over £300 which must be confirmed in writing or email by Preston's Web Hosting outlining the agreed terms of payment. Preston's Web Hosting reserves the right to decline any request for instalment payments from any client, providing them with an explanation of the decline in writing or email.

We accept the following payment methods:

  • Cheque made payable to Preston's Web Hosting.

  • Online credit / debit card payment through PayPal on our website.

  • Postal orders made payable to Preston's Web Hosting.

  • Bankers draft made payable to Preston's Web Hosting.

  • Bank transfer . Details of this payment method will be provided upon request.

Website

Title of website will pass to the client once all outstanding invoices have been settled in full, FTP access along with all necessary passwords etc will also be forwarded. It is advisable for clients to follow all instructions issued by Preston's Web Hosting to ensure that their websites remain intact and available to the public domain at all times. Preston's Web Hosting may charge an additional fee should it be necessary to rectify a problem caused by the client which would become payable in advance.

General Terms

  • We do not allow any illegal material to be hosted on our servers.

  • These accounts may not to be used to host a collection of MP3s, Warez, or to backup your computer or another source.

  • You may not use your hosting account for general storage of any type.

  • All content stored on your hosting account must be directly used on the Internet by the website associated with that account.

  • Your hosting account may not be used as a download distribution point for your software or media.

  • All accounts are to be used for standard web practices only. This means that all content stored on your account must be used for "acceptable" website use only.

  • All data stored in your hosting account must be directly related to your website.

  • You may not store more data in your account than your allocated disc space.

  • You must not divulge access passwords to any other person, and you should take reasonable precautions to ensure that it is not discovered by other people.

  • Data stored on our servers is not guaranteed to be backed up. It is recommended that you keep an independent backup of all your data and files stored on our servers.

  • We shall not be held liable for any loss or damages caused by the use or misuse, unavailability or removal of services.

  • When your account is closed, all files (including web pages, etc.) will be deleted.

  • We reserve the right to amend and update these Terms and Conditions at any time without notice.

  • To protect your privacy we never distribute your name or e-mail address to any third parties.

  • Users must not participate in any form of un-solicited bulk e-mailing or spam.

  • By logging into your account, or uploading files to it, you are indicating your acceptance of these Terms and Conditions.

  • We reserve the right to cancel your account at any time without notice if we find that any of these terms have been broken.

Refunds

Domain name registration -

  • Preston's Web Hosting will not give any refund for domain name registration so please be careful when choosing your domain name.

  • A full refund will be given only if Preston's Web Hosting has registered your domain name under a different name than provided by the client.

Hosting -

  • If you take out one of our yearly hosting packages we expect you to commit for this period of time. If you cancel your account within your service period then Preston's Web Hosting will not make any refunds on any unused portions of your account. If the client has paid for more than one years hosting and wishes to cancel their hosting package with Preston's Web Hosting within the first 12 months then a 50% refund will be given for the remaining years after the first 12 months.

  • If you have set up monthly hosting subscriptions then no refund will be given. You do have the right to cancel at anytime.

Design -

  • Preston's Web Hosting offers 100% satisfaction on any web design project. The website will be designed to the clients exact requirements. After the website has been completed then Preston's Web Hosting will provide the client with two chances to make any modifications. If the client requires further alterations to their website after the two alterations then this will be charged for.

  • If work has not started on the clients website then a refund of 90% will be given. The 10% will be retained by Preston's Web Hosting for order processing fees.

  • If the design process has started and the client requests a refund then a refund of ONLY 25% will be given. This is due to the amount of work that is needed to be done through the design process.

  • If the client has confirmed their satisfaction with the finished website then Preston's Web Hosting will not give any refunds for any web designing services.

Hosting packages

  • All hosting packages will be hosted on Preston's Web Hosting top quality servers.

  • Preston's Web Hosting will only sell web hosting if our servers are capable of handling the clients hosting requirements. This results in a quality run server with 99.9% performance uptime.

  • All of our hosting packages are set out on our Hosting Packages page.

  • If any client requires a hosting package that differs from the set packages then they must request a quotation.

Web Pages

  • Commercial use of web and ftp space is permitted.

  • The client will be responsible for the content of their pages, including obtaining the legal permission for any works they include and ensuring that the contents of these pages do not violate UK law.

  • You will be held responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via your pages.

  • We reserve the right to remove material deemed inappropriate from your web pages, without prior notice. Preston's Web Hosting do not allow any illegal or adult orientated material to be hosted  on their servers.

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All prices are exclusive of VAT @ 17.5%